Privacy Policy
TailCtrl is committed to protecting the privacy of its users. This Privacy Policy outlines the types of information we may collect from users of our Software as a Service (SaaS) platform, how we use this information, and the measures we take to safeguard it.
Information We Collect
1. Personal Information
When users sign up for our SaaS service, we may collect personal information such as name, email address, company name, and payment information. This information is necessary to create and manage user accounts, process payments, and provide customer support.
2. Usage Information
We may collect non-personal information about how users interact with our platform, including IP addresses, browser type, device information, and usage patterns. This information helps us analyze trends, improve our service, and troubleshoot technical issues.
How We Use Information
1. To Provide and Improve Our Service
We use the information we collect to deliver our SaaS platform, personalize user experiences, and enhance the functionality and performance of our service.
2. To Communicate with Users
We may use email to send important service updates, account notifications, and promotional offers. Users can opt out of promotional communications at any time.
3. To Ensure Security
We take steps to protect the security and integrity of user data, including implementing encryption, access controls, and regular security audits. We may also use information to detect and prevent fraud, abuse, or unauthorized access to our platform.
Disclosure of Information
We do not sell, trade, or rent users' personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing users. These parties are contractually obligated to keep this information confidential and are prohibited from using it for any other purpose.
Data Retention
We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Users may request the deletion of their accounts and associated data at any time.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and users are encouraged to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sean@tailctrl.io.
Last Updated: 2024-02-26